Best WiFi VoIP Services — Top 10 for 2024

VoIP solutions, the services that let you make and receive regular phone and video calls over the internet, are ideal for the modern world. A typical WiFi VoIP service is cheaper than a traditional landline and often better overall.

If you’re ready to use one, you should undoubtedly go for the best provider available, which is why we’ve done the research for you. 

We’ve found the ten best wireless VoIP solutions to choose from, and in this detailed piece, you can read their reviews, how they work, their prices, how we evaluated them, and the main benefits of using the top WiFi VoIP providers. 

10 Best WiFi VoIP Services for 2024

Before we review each WiFi VoIP phone solution below, let’s take a brief look at which ones we’ve picked after extensive research and analysis. 

Here’s a quick list of each one with a short description of what makes it one of the leading choices:

1. Vonage — Overall best WiFi VoIP service on the market
2. Ooma — Most reliable WiFi VoIP solution for businesses
3. RingCentral Office — Top WiFi VoIP service for mid-sized and large companies
4. Mighty Call — Perfect for budget buyers
5. Nextiva — Most straightforward solution
6. DialPad — Number one solution for AI and integrations
7. Intermedia Unite — Leading WiFi VoIP service for remote teams
8. 4Com — VoIP solution with the best support system
9. BT — Extremely flexible and scalable VoIP solution
10. 8×8 — Best service for cloud communication

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Best WiFi VoIP Services for 2024 Reviewed

Now that you’ve seen our top 10 picks, let’s see what makes each one a standout solution in its category.

1. Vonage — Best WiFi VoIP Service Overall

Vonage is our top choice because it’s a very reliable WiFi VoIP solution that offers almost everything a typical business needs. It comes with a wide array of features and many integrations, making it highly customizable as well. Vonage successfully serves various markets, especially in the UK, which is why it’s one of our best unlimited VoIP services in the UK.

One of Vonage’s best features is its Business Inbox which keeps all missed calls, voicemails, and faxes in a single place for easy reviewing. 

Its uptime is effectively 100% (99.999%, to be precise), which can only mean that it’s a WiFi VoIP phone service you know will always work. It’s also one of the best non-fixed VoIP service.

All plans feature unlimited calls and SMS, perfect for every business that relies on phone calls or messages. With add-ons, you can get things like recording, visual voicemail, and toll-free numbers. 

Naturally, there are still significant differences between plans, especially when it comes to more complex features, so the more you need, the bigger the price you’ll have to pay. 

However, this is a minor downside to an otherwise great solution from a provider that even makes sure its customers get full 24/7 support.

Pros:

• Ideal solution for most types of businesses
• Various add-ons and extra features
• High-quality 24/7 customer support
• Good apps for both desktop and phone
• Solid API integration

Cons:

• Relatively few unique features
• Some costly features and add-ons

2. Ooma — Most Reliable VoIP WiFi Phone Service

Ooma is a WiFi VoIP provider focused on the small business market. Still, it’s made for a wide range of businesses, like freelancers and medium-sized companies. What’s more, it’s even better when it comes to reliability. 

This is because Ooma offers a wide range of features that are entirely reliable yet scalable. In other words, Ooma is perfect for a growing business that needs reliable wireless WiFi VoIP phones and service providers. 

Ooma is also one of the few VoIP businesses that don’t require user contracts. You can use its reliable voice and video services without signing a year-long contract. 

The most important thing about this solution is that it lets you take your calls anywhere, through a smartphone, VoIP phone, or tablet, as long as you are connected to WiFi, which is rarely a problem for any business, large or small. 

You can make unlimited calls and get features like enhanced call blocking, a virtual receptionist that essentially automates call management, and a neat mobile app that’s free to use.

Pros:

• Easy to use interface
• Integration with home security
• Unlimited calls in the US and Canada
• Great virtual receptionist service
• More than 30 advanced features

Cons:

• Ooma has to configure phones
• Hardware costs could be lower

3. RingCentral Office — Best WiFi VoIP Service for Medium and Large Businesses

RingCentral has a truly robust system of features to accommodate businesses of all sizes, making it ideal for medium and large companies. 

Still, the pricing system is fair, and the provider has a service that also fits smaller companies. No matter the industry, every business is bound to find useful features like collaboration tools, an auto-attendant system, call forwarding, and quality video software. RingCentral even offers good AI capacities. 

The service is naturally quite reliable, a must for a VoIP WiFi iPhone and Android service provider like this. The uptime is close to 100%, and users get to quickly and easily log in to shared phones.

Pros:

• Single sign-on
• Easy collaboration with team members in real-time
• 1,000 people in audio and 500 in video conferencing
• Extremely user-friendly service
• Numerous pricing plans

Cons:

• Low-cost plans may be too basic for some
• International calls cost extra
• Complex wizard configuration

4. MightyCall — Most Affordable WiFi VoIP Service

MightyCall offers the most affordable plan we’ve seen from a VoIP service in some time. Designed for small teams, it costs just $12 per user each month. While you’re limited to two users and 1,000 minutes and texts each, it’s a no-contract plan, and you can try it out for free for seven days to see if it fits your needs.

MightyCall also has very affordable plans for medium businesses and enterprise clients. The latter is particularly interesting, as it carries a flat monthly fee of $200 or $150 if you get it for six months, while the Business plan is only $15 per user per month.

Besides being ideal for budget buyers, this VoIP service also offers a wide range of excellent features, including voicemail, call forwarding, and an auto-receptionist. 

You also benefit from toll-free and local numbers, international number support, and convenient tools like caller ID and CNAM, a feature that announces callers’ names. 

Pros:

• Most competitive pricing system on the market
• Business-hour call routing
• Support for international numbers
• Reliable music-on-hold and Caller ID feature
• Effortless to use and set up

Cons:

• It’s hard to block numbers
• No virtual faxing

5. Nextiva — Most Straightforward WiFi VoIP Service

Nextiva is one of the simplest VoIP services to set up, regardless of your business size or type. It’s also effortless to use in the long run, requiring minimal time for everyone to become familiar with its features. 

The interface is particularly user-friendly, which is not something you always see with VoIP solutions. The reliable platform includes various helpful features, including toll-free numbers, unlimited calling, Google or Outlook contacts integration, and screen sharing.

The screen sharing feature is exciting as it’s part of the robust video conferencing tool. Through it, you can even hold entire webinars and other virtual events.  

Nextiva also offers affordable hardware pieces, including VoIP IP phones on WiFi, desk phones, conference phones, headsets, and even VoIP adapters. 

Pros:

• Seamless and easy to set up and use
• Ability to track and share customer information
• Clean and intuitive interface
• High-quality and secure calls
• Reliable voicemail-to-text feature

Cons:

• Small problems with recordings
• Mobile SMS/MMS not found on lowest plan
• Several features only on the highest plan

6. DialPad — Top WiFi VoIP Service for AI and Integrations

DialPad is a very modern VoIP service that best shows how useful VoIP technology is today and how far it has come from traditional phone services. It includes many AI implementations, most notably the highly advanced AI contact center.

The service also offers various integrations, including HubSpot, Salesforce, G Suite, Office 365, Zendesk, Slack, and Zapier, among others. 

It’s useful for companies of all sizes and offers excellent analytics, so you can always get detailed insights from your calls. 

DialPad has a highly intuitive interface and is an all-in-one platform for all your communication needs. In other words, it combines chat, voice, video, and even contact centers. 

Pros:

• Amazing AI capabilities
• 100% uptime all day, every day
• Easy to set up for anyone in the company
• Works on all devices
• Various advanced features on most plans

Cons:

• No video conferencing on the lowest plan
• Toll-free numbers are charged separately
• Analytics reports do not include call quality data

7. Intermedia Unite — Best WiFi VoIP Phone Service for Remote Workers

Intermedia Unite is an old VoIP provider but one that still fully follows the latest trends. This is most evident in the variety of features it offers for remote teams. Intermedia Unite has impressive apps for many devices, making it ideal for remote workers. 

It also has many custom integration options and UCaaS features, making it incredibly reliable and beneficial for a wide range of businesses. 

Even though the VoIP service has limited call monitoring features, the full range of options is still astonishing. The list includes regular features like electronic fax, voicemail transcriptions, SMS messaging, video conferencing tools, automatic calls, and toll-free numbers, which are especially useful for remote teams. 

Pros:

• Basic pricing plan filled with features
• Offers various add-ons
• Options highly suitable for most types of businesses
• Proper third-party app integration
• Free device with each plan

Cons:

• Lacks proper call monitoring
• Occasional problems with bandwidth

8. 4Com — Leading Support System in a VoIP WiFi Provider

4com is a VoIP solution with a genuinely glowing reputation. Moreover, this reputation primarily comes from the robust support system 4com offers. It works 24/7 with some of the most knowledgeable agents in the business. 

You will not need that support often, as the service is filled with valuable and highly-functional options. Plus, it’s incredibly flexible and scalable, making it perfect for businesses of all sizes. 

Furthermore, installation is easy and quick. 4com can also buy you out of your contract, so you can easily switch to them in no time. 

It’s also one of the best unlimited VoIP services in the UK, ideal for on-hold marketing. 

Pros:

• Easy to set up and install
• Ideal customer support
• Highly flexible and scalable system
• Great call reporting feature
• Company with a lot of experience

Cons:

• Pricing on a case-by-case basis
• Not enough minutes per month
• Could use more storage

9. BT — Most Scalable and Flexible WiFi VoIP Service

Like 4com, BT is one of the oldest telecommunication businesses on the market. Still, it’s advanced enough as it’s the most flexible and highly scalable solution you can find. 

The provider can serve any type of company, no matter its industry or size, and can easily accommodate your needs and grow with you while staying reliable. 

The packages do not contain prices, as BT offers custom pricing, but they are made to accommodate various needs and company sizes. Plus, in some of them, you get to pick and choose the options you need, and BT will only charge you for the ones you use. 

Some of the key features of BT include full CRM integration, call monitoring, call recording, call forwarding, audio and video conferencing, and instant messages. 

Pros:

• Easy-to-use system
• Ideal for a wide range of companies
• Complete mobile integration
• Regional or virtual geographic numbers
• Broad scope of call features

Cons:

• No fixed pricing

10. 8×8 — Top WiFi VoIP Service for Cloud Communication

8×8 is one of the cheapest VoIP services on the market, but more importantly, it’s the best solution for cloud communication. It features excellent cloud-based services and integrations, including HD video or voice conferencing, call recording, and faxing. 

8×8 is a platform that incorporates all important VoIP applications, including chat, voice, and video apps. 

The basic, Express plan has all of this, and you can even test it out for free for 30 days thanks to 8×8’s generous free trial. 

8×8 also provides various hardware solutions, including WiFi VoIP phones, headsets, and various accessories, so you’ll manage to find everything you need for your business. 

One of the standout features is customer experience enhancement, which lets you create a better customer experience for your clients. It’s more personalized and intuitive, thanks to the solutions 8×8 offers. 

The customer support 8×8 offers is perhaps its only weak point, mainly because the agents are sometimes hard to deal with. Plus, the company could benefit from more than live chat support, which is not even available 24/7.

Pros:

• Easy to switch to if you’re using another service
• You can quickly identify bad signals or mediums
• Prices are very affordable on most plans
• Great Frontdesk feature for receptionists
• Excellent video conferencing feature

Cons:

• Support could be better
• Not enough productivity features

Wifi VoIP Service Providers: Comparison

To make choosing a specific service easier, we’ve compared the ten best ones based on their starting prices, whether or not they have free trials, the type and level of support, and the key features they offer. Take a closer look at what you can get from each one:

What Is a WiFi VoIP Service?

VoIP is an acronym for Voice over Internet Protocol, which means it’s a service that lets you make calls over the internet. You can make and receive both regular and video calls, and there’s no need to use a landline, making VoIP a perfect alternative to a local telephone company. That’s especially important in the modern age, where a significant portion of business is done online. 

Naturally, this requires data, but since every line spends about 100 Kbps, this is rarely a problem for anyone. Plus, the businesses that offer this service also offer unlimited plans in most cases. 

A VoIP company provides this service to other businesses or individuals. The good thing is that you can use it over regular Ethernet cables or through WiFi. 

So, what is VoIP over a Wi-Fi network? It’s simply a VoIP service that functions over WiFi instead of an Ethernet cable. That way, you can easily use VoIP services on your mobile phone without connecting it to a line. You can also use home phones as WiFi VoIP providers ensure to make their service available for various types of phones, and it’s why you can get the best VoIP service for home as well. 

This service is often achieved with a WiFi-connected VoIP app on your phone, a QoS router, a modem with a QoS router, or a WiFi VoIP adapter. 

Whichever solution you’re using, it’s clear that nothing will change for the actual smartphone, and you’ll still get to use it as you normally would.

However, remember that the service will only work when you are connected to WiFi. 

How Does WiFi VoIP Work?

A VoIP service effectively converts a call, or better said, your voice, into a digital file. Then, it sends that file over the internet, and in the case of WiFi VoIP, it’s done with the help of a regular WiFi connection. 

This is all enabled thanks to various complex technologies VoIP service providers use, but the result is that you get to make calls over the internet. 

For example, you can use any WiFi VoIP iPhone or Android phone to call any number, no matter its location, without incurring additional charges. 

The same goes for landlines, as long as they are VoIP-enabled through a VoIP WiFi adapter or some other solution. 

The phone number you’re calling doesn’t have to be VoIP-enabled. 

Here’s how all of that works in a few simple steps:

1. You dial up a phone number as you usually would. 
2. Your phone connects to your router or a switch over WiFi.
3. The phone lets the VoIP provider know it needs to contact that specific number.
4. The VoIP service enables the call and makes the data package exchange. 
5. Your phone converts the received data into an audio signal. 

The result of the service for you is a regular phone call like any other, just over the internet. Plus, it completely sidesteps the telephone company, so you only need to pay for the WiFi VoIP service, which is typically much cheaper than a regular telephone company plan. 

What Are the Benefits of a Wireless VoIP Service?

VoIP WiFi solutions offer a wide range of benefits to businesses of various sizes across many industries. They are also useful for remote workers, small teams, and entrepreneurs. Let’s take a closer look at some of the main benefits.

Ease of Use

VoIP is undoubtedly complex, but the service itself is pretty easy to use. Making audio and video calls is as simple as it gets, and these systems often offer a wide range of additional features, all of which are straightforward. The interface itself is usually very intuitive, and you can always rely on the provider’s customer support system for assistance if you need it. 

Free Calls

Most VoIP providers offer plans with unlimited calls and messages, like most of the businesses on our list. If not, the amount you get per month is usually enough for most businesses. You only need to pay the monthly fee, while the calls themselves will stay free. 

Audio and Video Conferencing

This is one of the most valuable options a WiFi VoIP service can offer. Many of them offer proper headsets with cameras and screens, so you can easily hold conferences with the rest of the team without using your computer. 

Customer Support

As you’ve likely seen from this guide, customer service is available on all VoIP services. The providers have made sure to offer it as many users need assistance with VoIP systems, which often have a wide range of features and possibilities. The support is usually 24/7 or operates most of the day, and it can be reached through several channels, including phone, live chat, email, and tickets. 

Remote Work

One of the main advantages of WiFi VoIP is that you get to work from anywhere, as long as you’re connected to a router. Moreover, these services are so versatile that you’ll keep your connection even when you’re not in close range of the router. In essence, the only requirement for VoIP services to work is a stable internet connection.

Added Features

A VoIP service is not like a regular telephone line, in that it offers so much more than the ability to make and receive calls. Many services offer various additional features, including virtual numbers, toll-free numbers, voicemail transcriptions, voice intelligence, and more. 

Who Uses a VoIP WiFi Service?

VoIP is the way of the future when compared to traditional telecommunications. It’s cheaper, lets you contact people from across the world, and offers a wide range of additional features that are incredibly beneficial to many companies. 

Small Businesses and Entrepreneurs

Small companies, teams, and entrepreneurs prefer VoIP solutions for their lower prices, flexibility, and wide range of options. On top of that, these solutions can easily scale with them as they improve. 

Growing Businesses

As we’ve already said, smaller businesses often use VoIP, but companies of all sizes focusing on growth also use the service. WiFi VoIP providers offer free trials and various plans for businesses of different sizes. Plus, each comes with different and often better features if you’re willing to pay more.

Remote Teams and Businesses

The benefit of VoIP is that it can be used practically anywhere. You can use it in a traditional desk setting or on a mobile device. A VoIP provider can be ideal for your video and audio call needs if you have a remote team or your business operates remotely. Plus, a good VoIP provider will also allow you to make international calls. 

How We Evaluated the Best WiFi VoIP Services

Choosing the best VoIP provider for you is not always easy as each has its way of doing business and offering you its services. There are differences in price, the scope of features, and more. So, to help you, here are the main aspects we’ve considered when evaluating these providers, as they should help you make your own decision. 

Features

As you’ve already seen, a typical VoIP service has a wide range of regular and advanced features. It’s vital to consider what you need and check what each provider offers to choose the one that suits your needs. 

Price

The providers we recommend are all quite affordable, and the prices don’t vary much. However, they are all per user per month, and many services have additional costs, fees, added paid options, and even hardware or initial setup costs, so all of that needs to be taken into account. 

Customer Support

VoIP solutions are rarely complicated, but they still have a wide range of features and often unique interfaces and systems. This usually means that access to proper support from the provider is crucial. 

Ease of Use

A good WiFi VoIP service must be easy to set up and, more importantly, easy to use. That’s why it’s vital to check a service’s ease of use, instructions, and customer support before you decide to use it.

Mobile Application

IOS and Android apps let you stay connected wherever you go, making them a crucial part of every VoIP system. Most providers offer these apps, but checking and ensuring they are high-quality and highly functional is essential. 

Integrations

Integrations are an integral part of a VoIP system, especially CRM integrations. These allow you to improve sales and improve your overall customer satisfaction. There are many other integrations, and the more the VoIP provider supports, the better. 

Conclusion: What Is the Best WiFi VoIP Service?

So, there you have it, the ten top WiFi VoIP solutions and everything you need to know about them and this type of service in general. You now have everything you need to pick the provider you think is best for you. 

The overall best WiFi VoIP service remains Vonage, and it’s practically ideal for any type of business due to its robust solution with countless features, total reliability, great customization, and unlimited calls and SMS across the board. Unless your company has very specific requirements for its VoIP solution, you can hardly go wrong with Vonage. 

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