People commonly use the Internet’s anonymity to voice complaints about bad experiences with a company’s product or service. This has led to the rise of sites like pissedconsumer.com dedicated to complaints. So, what can you do if someone is posting false or negative information about your company on PissedConsumer.com?
How does PissedConsumer.com work?
PissedConsumer.com does not require users to register or log-in, although that option is available, and users have the ability to reply to posts. PissedConsumer.com does require users to adhere to their online conduct, which states that users will not post anything inaccurate, abusive, etc. about an entity.
Can I remove or amend a complaint from PissedConsumer.com?
Posts can be removed from PissedConsumer.com, but only with a court order or if the original poster claims that they posted false information. A contact form is in place for companies to contact the Web site if they believe a post is inaccurate or outdated.
Should I reply to a complaint on PissedConsumer.com?
Anyone can reply to a complaint or post on PissedConsumer.com. The site even has guidelines for companies who choose to engage with the posters. The company can include their contact information so that concerned visitors can contact them directly.
Before engaging with anyone on PissedConsumer.com, it’s important to write with a level-head. It can be satisfying to tell someone how wrong they are about your company or product, but if you come off too aggressive, it can generate even more complaints or aggravate a vindictive poster.
The best step is to talk to an online reputation management company before interacting with anyone on PissedConsumer.com. Besides using search engine optimization to promote positive comments about you or your business and push down negative content, a reputation management firm can assist you in creating a suitable response for a site like PissedConsumer.com.