Community Manager Appreciation Day (#CMAD) is almost here. Monday, January 28th will be the fourth annual celebration, initiated by Jeremiah…
Online Communities
The word “intranet” appears to be slowly losing territory in blogs, company names, conferences, yearly surveys and on Twitter. The…
Yes. Online community management is a thing. It is not only a thing that is studied and implemented by organizations…
During the course of her five years with Jive Professional Services, Carrie Gilbert has guided dozens of Jive customers through…
According to research company Gartner, as much as 15% of online reviews will be fake by 2014. Just this past…
One morning not too long ago, I came across a post in one of my LinkedIn groups asking, "What’s the…
Social business is defined as the ability of an organization to use its online communities to improve its performance. These…
Should you use your intranet to allow employee self-expression? Some companies are afraid of allowing employees to express their individuality.…
One of the biggest challenges you will face when you launch your online community is getting the right audience engaged.…
What happens to a hacker once the law catches up with them? One would expect the worst, because geeks do…