http://www.youtube.com/watch?v=RK7tYOVd0Hs I’ve never made any secret of the fact that President Obama stands out for me as one of the…
Communications
Managing your company’s internal and external communication requires a well-defined strategy. Check out these communication tips and best practices.
"It's been impossible for me to get a job," the woman told me, having just been introduced by a mutual…
Customers are eager to listen, but are you effectively speaking to them? In the latest installment of our six-part What…
Text messaging isn’t just for pushing parking meter reminders or announcing severe weather. Ahead-of-the-curve companies are using text for two-way…
You know how to communicate—but do you know how to connect? And you know how to speak—but are you sure…
On June 18th, the Federal Communications Commission (FCC) voted 3-2 to move forward on Chairman Tom Wheeler’s proposed revisions to…
All the talk in B2C and B2B these days is “omnichannel.” The B2C world has actually changed profoundly, and will…
What's the best way to follow up with prospects without overwhelming them with email? 1. Keep It Short and Sweet…
It happens to the best of us. A spelling mistake in the subject line, a missing word in the last…
People who give advice on copywriting often say, “Avoid using the passive voice.” This universal statement is not always correct…