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Communications

Managing your company’s internal and external communication requires a well-defined strategy. Check out these communication tips and best practices.

5 Ways to Improve Internal Communication Around Customer Success

The top brands and companies, particularly those we admire, create products, services, and experiences aimed at helping their customers succeed.…

Jay Leonard
April 11, 2016
Communications

How Your Organization Can Thrive Using Visual Communication

Visual communication has become a very powerful form of communication in many fields. In fact, it has remained the most…

Alan Draper
April 11, 2016
Communications

Public Speaking and Its ‘7 Faces of Intention’

Inspired by one of my favourite authors, speaker and teachers, the late Dr. Wayne W. Dyer. Several years ago I…

Jay Leonard
April 10, 2016
Communications

11 Quick Translation Tips for the Successful Entrepreneur

If you are an entrepreneur, you might be thinking about going abroad with your company. Expanding your company abroad offers…

Alan Draper
April 7, 2016
Communications

The Psychology in Using Gifs, Memes, and Emojis in Your Emails

If you’ve been anywhere near the Internet or used your mobile device recently, you’ve probably noticed a few trends in…

James Spillane
April 7, 2016
Communications

4 Personality Types That Can Derail Your Presentation (and How to Stop Them in Their Tracks!)

While you may never experience an interruption of Kanye proportions during your presentation or demo, you’ve probably encountered one of…

James Spillane
April 4, 2016
Communications

Why “Kardashian Speak” Could Be Killing Your Credibility

Every generation is influenced by the popular culture icons of their youth and, inevitably, copy their styles. In the ‘50s…

Alan Draper
March 30, 2016
Communications

How to Trump Political Biases (and Others) in Your Content

Writing objectively isn’t always easy – especially if the content surrounds hot-button issues like the upcoming presidential election or religious…

Connor Brooke
March 29, 2016
Communications

Behind The Writer’s Desk: All The Magic Happens In The Editing

Like most writers, I have an intense love/hate relationship with the blank page. It can be both a source of…

Jay Leonard
March 24, 2016
Communications

Don’t Let Your Customers Dump You Silently, Listen to Them

Let me begin with two statistics. For every customer who bothers to complain, 26 others customers remain silent. (Lee Resource)…

Jay Leonard
March 18, 2016
Communications

IMAP vs POP3: Email Terminology Cheat Sheet

More than 100 billion emails are sent and received every month. Email is definitely seen as a primary way to…

Jay Leonard
March 7, 2016
Communications

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