When evaluating software, it’s easy to fall back on what you’ve done in the past. Your work computer likely has…
BrandViews / TeamSupport
BrandViews / TeamSupport
TeamSupport is the customer support solution designed for business to business (B2B) enterprises. Our collaborative, customer-focused help desk software helps you increase customer satisfaction, reduce support costs, and better understand your customers. Native integration with CRM and developer software (among others) lets you consolidate customer and product information in one easy to use application complete with advanced reporting and metrics.
Living in an era where there’s seemingly a statistic for everything, it can be difficult to truly understand the real…
BrandViews / TeamSupport
In a world with an increasing amount of priority being placed on the customer, making the most out of every…
BrandViews / TeamSupport
Customer Relationship Management (CRM) can have many different definitions, and can sometimes cause confusion. Does CRM include correspondence before a…
BrandViews / TeamSupport
The size of a business can be a defining characteristic for any interaction. When it comes to sales, they will…
BrandViews / TeamSupport
In the business world, catch phrases come and go. Remember when “the net” was a thing? Running to your desk…
BrandViews / TeamSupport
Ever since we were kids, the impact customer service has had on our lives has been profound. Small children will…
BrandViews / TeamSupport
Keeping up with customer demands can be difficult. That’s why when two companies decide to do business, they often work…
BrandViews / TeamSupport
Not all customer support trends are easy to spot. Just ten years ago, the idea of "customer experience" was simply…
BrandViews / TeamSupport
Efficiency means success for businesses no matter what their industry. Business.com noted some organizations that dominate their respective fields by…
BrandViews / TeamSupport