For support agents, ending the conversation with a customer can be a mixed bag. With some customers, the conversation just…
BrandViews / TeamSupport
BrandViews / TeamSupport
TeamSupport is the customer support solution designed for business to business (B2B) enterprises. Our collaborative, customer-focused help desk software helps you increase customer satisfaction, reduce support costs, and better understand your customers. Native integration with CRM and developer software (among others) lets you consolidate customer and product information in one easy to use application complete with advanced reporting and metrics.
There’s no way around it – in the modern business world, companies need data from all areas of their business…
BrandViews / TeamSupport
Watching a business grow before your eyes is thrilling. You have a product or service that people enjoy, and new…
BrandViews / TeamSupport
B2B (business-to-business) customers are becoming more demanding. After experiencing some of the more modern support methods in their everyday B2C…
BrandViews / TeamSupport
Please hold. There are 12 callers ahead of you. Your business is important to us. This scenario is still far…
BrandViews / TeamSupport
Many businesses are looking for new ways to improve and strengthen their own customer relationships. They’ve hired a great team…
BrandViews / TeamSupport
In the business world, knowledge is power. A team of bad ass, knowledgeable employees will impress even the most difficult…
BrandViews / TeamSupport
Landing new customers is a hell of a lot of work for B2B (business-to-business) software companies. Even the easy deals…
BrandViews / TeamSupport
Customer support can be tough. In the B2B (business-to-business) sector, the fast choices your support team makes can greatly affect…
BrandViews / TeamSupport
“Whoever closes the most tickets by 5PM gets a $50 gift card!” “5 extra gold stars if you’re able to…
BrandViews / TeamSupport