Does your company currently measure customer satisfaction? If so, how accurate and time consuming are your measurements? With so many…
BrandViews / TeamSupport
BrandViews / TeamSupport
TeamSupport is the customer support solution designed for business to business (B2B) enterprises. Our collaborative, customer-focused help desk software helps you increase customer satisfaction, reduce support costs, and better understand your customers. Native integration with CRM and developer software (among others) lets you consolidate customer and product information in one easy to use application complete with advanced reporting and metrics.
Living in a world where remote work is now common, more companies are leveraging video technology than ever before to…
BrandViews / TeamSupport
For the third and final part of our three-part series (Part 1 and Part 2) on building and maintaining strong…
BrandViews / TeamSupport
This blog post is the second part of our three-part series (the first part is here) on building and maintaining…
BrandViews / TeamSupport
It’s no secret that more B2B (business-to-business) customers are using live chat than ever before. A simple way to get…
BrandViews / TeamSupport
In today's remote work environment, keeping your customer support team motivated can be challenging. Support roles are typically not for…
BrandViews / TeamSupport
Creating a great support team isn’t something that happens in a day, a week, or even a month. It’s a…
BrandViews / TeamSupport
In an era where remote work has become commonplace, many customer success managers aren’t too happy. Why? Don’t they enjoy…
BrandViews / TeamSupport
For a variety of reasons, be it a cultural shift in the workplace or a major event like COVID-19, more…
BrandViews / TeamSupport
Everything seems to be going well with your business when suddenly an emergency arises. For some companies, it might be…
BrandViews / TeamSupport