Content marketing is huge in 2016. Much more than just another marketing activity to check off your to-do list, I…
BrandViews / Salesforce.com
Salesforce is the Customer Success Platform. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.
The words “sales leadership” and “sales leader” are thrown around a lot, and it seems each time I hear the…
Big Data has been a hot topic since the Information Age took the world by storm in the 21st century.…
There’s no shortage of articles highlighting the important link between data and business decisions. And certainly, there’s lots to “ooh”…
There are 5 hallmarks of a customer obsessed call center. Collectively addressed and executed together can ignite customer obsession among…
Ready to make 2016 your breakthrough year? Here are five tips, based on a survey of nearly 4,000 marketing leaders…
Your company has its social media followers, the question is, are you able to engage them enough so that they…
Customers are people too. Just like salespeople, they usually care about doing their job and being successful. They love to…
The Best Salespeople Possess a High Degree of Sales EQ and Sales IQ...What’s Yours? Emotional intelligence training is seldom included…
After more than a decade at Salesforce, I've seen the number of distractions at work grow along with the pressure…