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BrandViews / Salesforce.com

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

12 Ways to Engage Every Employee

Customers are more connected than ever, and they come to work with the same expectations. They want information and content…

Alan Draper
May 31, 2016
BrandViews / Salesforce.com

The 3 Phases of a Killer Content Marketing Strategy

Content marketing is huge in 2016. Much more than just another marketing activity to check off your to-do list, I…

Connor Brooke
May 31, 2016
BrandViews / Salesforce.com

What Is Sales Leadership? What Is Its Impact With Customers?

The words “sales leadership” and “sales leader” are thrown around a lot, and it seems each time I hear the…

Connor Brooke
May 24, 2016
BrandViews / Salesforce.com

The Future of Data Science: What We Think Data Science Has In Store

Big Data has been a hot topic since the Information Age took the world by storm in the 21st century.…

Jay Leonard
May 19, 2016
BrandViews / Salesforce.com

Make CRM Your Own Personal Assistant

There’s no shortage of articles highlighting the important link between data and business decisions. And certainly, there’s lots to “ooh”…

James Spillane
May 18, 2016
BrandViews / Salesforce.com

5 Tips to Create Customer-Obsessed Call Center Agents

There are 5 hallmarks of a customer obsessed call center. Collectively addressed and executed together can ignite customer obsession among…

Jay Leonard
May 18, 2016
BrandViews / Salesforce.com

5 Keys to Becoming a High-Performing Marketer

Ready to make 2016 your breakthrough year? Here are five tips, based on a survey of nearly 4,000 marketing leaders…

Jay Leonard
May 6, 2016
BrandViews / Salesforce.com

Understanding the Psychology Behind Social Media Conversions

Your company has its social media followers, the question is, are you able to engage them enough so that they…

Connor Brooke
April 22, 2016
BrandViews / Salesforce.com

9 Negotiation Tactics That Kill Deals

Customers are people too. Just like salespeople, they usually care about doing their job and being successful. They love to…

Connor Brooke
April 4, 2016
BrandViews / Salesforce.com

How To Improve Your Sales EQ

The Best Salespeople Possess a High Degree of Sales EQ and Sales IQ...What’s Yours? Emotional intelligence training is seldom included…

Jay Leonard
April 4, 2016
BrandViews / Salesforce.com

A Top Sales Executive’s Formula for Lasting Success: 10 Tips

After more than a decade at Salesforce, I've seen the number of distractions at work grow along with the pressure…

Connor Brooke
March 30, 2016
BrandViews / Salesforce.com

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