Chad Harwood-Jones, Author at Business2Community

Chad Harwood-Jones

Contributor
3 Articles

Founder & Managing Director of woocontent.com, I am highly experienced in digital marketing, business development and operational management, having launched a number of successful online businesses and agencies. I write content about a number of digital marketing topics including customer experience, SEO, content marketing, link building, content strategy, copywriting, digital PR and analytics. I will also contribute to discussing matters such as entrepreneurship, including small business hacks.

Latest Articles By Chad Harwood-Jones

CX Trends That Will Shape Marketing in 2022

As we enter 2022, it’s the ideal time to set our marketing goals, KPIs and targets for the year ahead.…

Chad Harwood-Jones
December 28, 2021
Marketing Automation

Customer Experience Tips for 2021

The year 2020 changed everything, and for most of that time, businesses saw 2021 as an opportunity for a fresh…

Chad Harwood-Jones
January 6, 2021
Customer Experience

28% Of Online Shoppers Favour Product Quality Over Customer Service

A recent study carried out by Feefo has revealed that 28% of customers value product quality over customer service. And,…

Chad Harwood-Jones
November 23, 2020
Customer Experience

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