Along with the increase in online shopping, a new phenomenon exploded in popularity during the pandemic. Customers now have a…
Latest Articles By András Barta
Customer data is essential for businesses today. It drives many actions and supports corporate decisions, from marketing and budgeting to…
Loyalty programs increase customer retention and allow for business growth, and with audience segmentation, organizations’ reward programs may become even…
Following the pandemic, customer behavior shifted significantly. This goes beyond an uptick in eCommerce adoption, though. A huge audience was…
It's hard to say which industry was the first to regularly use loyalty programs, but coffee shops, department stores, and…
The founders of The Home Depot, the largest home improvement retailer in the United States, had a special vision. They…
Did you know that Amazon offers a global reward fulfillment initiative? No, I’m not talking about Amazon Prime. Rather, I’m…
There is no shortage of U.S. loyalty programs, but not every program is built with the customer experience in mind.…
It is essential for brands and retailers to know what motivates loyalty in their customers. Nowadays purchasing decisions are often…